Installation Guide

Install WHMCS Module

A step-by-step guide to installing and configuring the Caasify WHMCS module for seamless datacenter product reselling

Introduction

This step-by-step guide explains how hosting companies can install and configure the Caasify WHMCS module. Once installed, this WHMCS reselling module integrates seamlessly with your WHMCS environment, giving you access to the Caasify Marketplace and allowing you to resell DataCenter products directly to your customers.

Product Marketplace Preview

Prerequisites

Requirements before installation

A working WHMCS installation (minimum supported version).

Access to your hosting control panel (such as cPanel File Manager or DirectAdmin).

An active Caasify account and access to the Caasify Client Portal.

Step A: Download and Install the Caasify WHMCS Addon Files

Visit the GitHub WHMCS Module repository and download the latest release of the Caasify WHMCS addon ZIP file.

Log in to your hosting control panel and go to File Manager. Extract the downloaded file into the root directory of WHMCS.

Navigate to the extracted folder (caasify-whmcs-module) and copy/move its contents to the root WHMCS directory.

Verify that the following path exists:

whmcs/modules/addons/caasify

If the caasify folder is present, the installation was successful.

Step B: Enabling the Module

Go to System Settings → Addon Modules.

Find the Caasify WHMCS module and click Activate.

Step C: Finding the Reseller Token

Locate your Reseller Token on the home page.

Warning

The Reseller Token is confidential. Treat it like a password and never share it publicly.

Step D: Add Euro Currency

Required for proper price calculation

If your store's main currency is not Euro, you must add Euro to WHMCS under System Settings → Currencies. This ensures that the Caasify Marketplace WHMCS addon calculates and displays product prices correctly in your chosen currency.

Go to System Settings → Currencies.

Click Add Currency and enter Euro.

Then select save and click on update currency button.

Step E: Configure Caasify WHMCS Addon Settings

Set up commission and other parameters

After activation, click Configure. Set up the module parameters as follows:

Commission Field

Important: The currency must be "Euro". Do not select any other currency!

Enter your desired commission percentage. For example, if you want a 10

Other Fields

It is recommended to keep default values.

Finally, click Save Changes to complete the configuration.

Step F: Placing an Order

A new menu item called Marketplace will now appear.

Click Marketplace → Create Order to access the order creation page.

Note

You cannot complete an order until your Reseller Token is recharged. Recharge it at my.caasify.com or open a support ticket for temporary recharging.

Once the machine creation is successful, return to the index page, click View on your order, and check the details.

Step G: Viewing Order Details

On the View page, you will see:

Price

Username and Password

IP address

Traffic details

You will also have access to:

Action buttons

Console access

Action history

Note

After order creation, it takes at least 5 minutes for the machine setup to finish.

Step H: Update the Caasify WHMCS Module

Keep your module up to date

When a new version of the Caasify WHMCS module is available:

From the menu, select Addons → Caasify.

If a new version is available, an update notification will appear. Click Update to install the latest version.

Troubleshooting

Common issues and solutions

Module not showing in Addon Modules

→ Verify that the folder structure is correct: whmcs/modules/addons/caasify

Prices not displaying correctly

→ Check that Euro currency is added in WHMCS System Settings → Currencies with the correct Euro conversion rate.

Marketplace menu missing

→ Ensure that the Caasify WHMCS addon is activated in System Settings → Addon Modules.

Caasify menu not visible in the Client Area

→ Change your WHMCS template to the default template. Some custom WHMCS templates may not detect the Caasify menu automatically, and you may need to add it manually.

Marketplace visible but shows no products

→ Verify that your Reseller Token is valid and has been recharged in the Caasify Client Portal.

Additional Resources

Helpful links and documentation

GitHub WHMCS Module

Latest version of the Caasify WHMCS addon

Caasify Client Portal

Manage your Reseller Token and recharge your account